Broadable uses four types of cookies: essential ones to keep you logged in and the platform running, functional ones to remember your settings, analytics ones to understand how the platform is used, and security ones to protect your account. We do not use advertising cookies. You can disable non-essential cookies in your browser at any time. Disabling essential cookies will prevent you from using the platform.
What are cookies
Cookies are small text files that a website or web application places on your device (computer, tablet, or smartphone) when you visit. They are stored in your browser and sent back to the originating website on each subsequent visit, allowing the site to recognise you and remember information about your session or preferences.
Cookies serve a wide range of purposes. Some are essential for a website to function at all. Others improve the experience by remembering preferences or measuring how a site is used. Some cookies expire when you close your browser (session cookies). Others persist on your device for a set period even after you close the browser (persistent cookies).
Cookies are not viruses and cannot run programs or install software. They contain only the information that the website places in them, and they can only be read by the website that set them.
Cookies we use
We use four categories of cookies across broadable.com and all Broadable product subdomains. Here is a full breakdown of each category, its purpose, and whether you can opt out:
| Category | Purpose | Duration | Can you opt out? |
|---|---|---|---|
| Essential | Keep you authenticated and logged in, maintain your session state, enable core platform navigation and security. The platform cannot function without these. | Session to 30 days | No. Required for platform access. |
| Functional | Remember your preferences such as language, timezone, dashboard layout, and display settings so you do not have to reconfigure them on each visit. | Up to 12 months | Yes, via browser settings. Some preferences may reset. |
| Analytics | Collect anonymised data about which features are used, how users navigate the platform, session duration, error frequency, and performance metrics. Data is used to improve the platform and is never linked to an identified individual. | Up to 24 months | Yes, via browser settings or cookie preferences. |
| Security | Detect and prevent fraudulent activity, bot traffic, brute-force login attempts, and other abusive behaviour. These protect your account and the integrity of the platform. | Session to 7 days | No. Required to protect your account. |
Specific cookie list
The following table lists the specific cookies placed by Broadable on your device, their purpose, and how long they last. This list is updated when new cookies are added.
| Cookie name | Category | Purpose | Expiry |
|---|---|---|---|
_broadable_session |
Essential | Maintains your authenticated login session. Expires when you close your browser or after 30 days of inactivity. | Session / 30 days |
_broadable_csrf |
Security | Cross-site request forgery token that protects form submissions and account actions from being intercepted or replayed by malicious actors. | Session |
_broadable_auth |
Essential | Stores your authentication state so you remain logged in when you navigate between pages. Refreshed on each active session. | 7 days |
_broadable_prefs |
Functional | Remembers your dashboard preferences including timezone, language, and display density settings. | 12 months |
_broadable_onboard |
Functional | Tracks your onboarding progress so the setup wizard does not restart from the beginning on each visit. | 30 days |
_broadable_analytics |
Analytics | Anonymised session analytics used to understand feature usage and navigation patterns. No personally identifiable information is stored. | 24 months |
_broadable_bot |
Security | Bot and abuse detection signal used to distinguish legitimate users from automated scripts and fraudulent login attempts. | 7 days |
_broadable_cookie_consent |
Functional | Records your cookie consent choice so we do not show the consent banner on every page visit. | 12 months |
Third-party cookies
Certain trusted third-party services we use to operate the platform may place their own cookies on your device. These are strictly limited to operational and security purposes. We do not permit third-party advertising or retargeting cookies.
| Provider | Purpose | Cookie type | Their policy |
|---|---|---|---|
| Stripe | Payment fraud prevention and session management during the checkout process. Stripe cookies are only active on checkout pages. | Security | stripe.com/privacy |
| Razorpay | Payment session and fraud detection during the Indian payment checkout process. Active on checkout pages only. | Security | razorpay.com/privacy |
| Paddle | Checkout session management and tax calculation for Paddle-processed transactions. Active on checkout pages only. | Security | paddle.com/legal/privacy |
| Cloudflare | Security, DDoS protection, and bot detection for the entire platform. Cloudflare places a challenge cookie (__cf_bm) to distinguish human visitors from automated bots. |
Security | cloudflare.com/privacypolicy |
Local storage and similar technologies
In addition to cookies, Broadable uses browser local storage and session storage to save certain application state data on your device. These are not cookies in the technical sense, but they serve similar purposes and are equally transparent.
- Local storage: we store user interface preferences (such as sidebar state, active tabs, and feature tour progress) in your browser's local storage. This data never leaves your device and is not transmitted to our servers. It persists until you clear your browser data.
- Session storage: we use session storage for temporary state during a single browsing session, such as draft form data and multi-step workflow progress. This data is automatically cleared when you close the browser tab or window.
- IndexedDB: not currently used by any Broadable product for data collection.
You can clear local storage and session storage at any time through your browser's developer tools or by clearing your browser's site data. Doing so will reset your interface preferences and any in-progress workflows, but will not affect your account data stored on our servers.
Your choices and opt-out options
You have full control over non-essential cookies. Here is what each choice means in practice:
| Cookie category | Can you disable it? | What happens if you do? |
|---|---|---|
| Essential | No | You cannot log in or use the platform. Essential cookies are strictly necessary for the service to function. |
| Functional | Yes | Your display preferences and onboarding progress will not be remembered between sessions. The platform works but is less personalised. |
| Analytics | Yes | Your usage will not be included in our anonymised analytics. This does not affect your platform experience in any way. |
| Security | No | Security cookies protect your account from fraud and abuse. Disabling them could expose your account to risk and may prevent login on some pages. |
| Third-party | Partially | You can block third-party cookies in your browser. This may affect the checkout process on payment pages (Stripe, Razorpay, Paddle) but will not affect most platform features. |
How to manage cookies in your browser
All major browsers allow you to view, manage, block, and delete cookies. Here is where to find those settings in the most common browsers:
Cookie consent and your preferences
When you first visit broadable.com, we display a cookie consent banner that allows you to accept or decline non-essential cookies. Your choice is stored in the _broadable_cookie_consent cookie for 12 months so we do not ask you again on every visit.
Essential and security cookies are placed regardless of your consent because they are strictly necessary for the platform to operate. They do not require separate consent under applicable law.
You can change your cookie preferences at any time by:
- Clearing your browser cookies (this resets your consent and will show the banner again on your next visit).
- Adjusting your browser cookie settings as described in Section 7.
- Contacting us at [email protected] to request that we update your cookie consent record manually.
Updates to this Cookie Policy
We review this Cookie Policy regularly and update it when we add, remove, or change the cookies used on the platform. When we make material changes, such as adding a new third-party service that places cookies, we will:
- Update the "Last updated" date at the top of this page.
- Notify registered users by email for changes that materially affect privacy.
- Reset the consent banner where required so you can review and re-consent to updated cookie categories.
We encourage you to check this page periodically. Minor updates such as correcting cookie names or durations may be made without prior notice.
Questions about our cookies
If you have any questions about the cookies we use, want to update your consent preferences, or need help managing cookies in your browser, get in touch. We are happy to help.
Cookie and privacy queries: [email protected]
Response time: within 2 business days.
This Cookie Policy is part of our broader privacy framework. Read it alongside our Privacy Policy and Terms of Service for a complete picture of how we handle your data and your rights.