FAQ — Proof by Broadable™
Every question. Answered honestly.

No fluff. No spin.
Just real answers.

We know you have questions before spending a single dollar. Good. We've answered every objection, concern, and "but what about..." as honestly as we can. Read through — then decide.

$100
One-time. Forever.
50+
Platform integrations
6
Wall of Love layouts
0
Monthly fees. Ever.

What is Proof and how does it work?

New to Proof by Broadable™? Start here. These answers cover everything from day one.

Proof by Broadable™ is a complete social proof management platform. It lets you collect text and video testimonials from your customers, import reviews from 50+ external platforms, manage and approve everything in one dashboard, and display it all on your website through beautiful widgets and a customizable Wall of Love.

Think of it as your testimonial headquarters — one place where all your customer love lives, organized, and ready to be deployed wherever it will do the most conversion work.

Unlike Senja ($29/month) or Testimonial.to ($40–$80/month), Proof costs $100 once. Same features. No subscription.

Most users are fully set up within 15 minutes. Here's the typical flow:

  1. Sign up and create your first workspace (2 minutes)
  2. Customize your collection form with your logo, brand colors, and guiding questions (5 minutes)
  3. Share the link with your first customer or connect your integrations to auto-import existing reviews (5 minutes)
  4. Embed your first widget or Wall of Love on your website (3 minutes)

No developer. No design skills. No tutorials needed. If you can use email, you can use Proof.

No. Zero. Proof is built for marketers, founders, coaches, and business owners — not developers. Everything from creating collection forms to embedding widgets to managing imports is handled through a clean visual interface.

Embedding a widget on your website is as simple as copying a line of code and pasting it wherever you want the testimonials to appear — works on GoHighLevel, WordPress, Webflow, Shopify, Kajabi, Squarespace, and anywhere else that accepts HTML.

Absolutely — this is one of the most powerful things Proof does. You can import your existing testimonials in multiple ways:

  • Auto-import from 50+ platforms — connect Google Reviews, G2, Capterra, Shopify, Trustpilot, Twitter/X, LinkedIn, and more. New reviews appear automatically.
  • Chrome extension — browse any website, find a review, click the extension, and it's saved. Works with a screenshot or text capture.
  • CSV bulk import — got testimonials in a spreadsheet? Export as CSV and upload the whole library at once.
  • Manual entry — paste in a testimonial from an email, WhatsApp message, or anywhere else.

Within a few hours you can have your entire history of social proof in one organized place.

Proof is built for anyone who sells something and wants real customer voices to do their marketing. Specifically:

  • SaaS founders — turn user success stories into conversion tools on pricing and feature pages
  • Course creators & coaches — showcase student transformations to drive new enrollments
  • Marketing agencies — manage social proof for multiple clients in separate workspaces
  • E-commerce brands — pull in product reviews and display them where purchase decisions happen
  • Consultants & freelancers — build a Wall of Love that makes every proposal irresistible
  • Newsletter writers — prove subscriber value to attract new readers and sponsors

If trust matters to your business — and it always does — Proof is for you.

We offer a 30-day money-back guarantee. That means you can pay the $100, get full access to every single feature, put it through its paces with real customers and real testimonials, and if it's not the right fit — just email us within 30 days and we'll refund you completely. No questions asked, no hoops to jump through.

We'd rather you try it with full access than give you a watered-down free tier that doesn't show you what the tool can actually do.

🔒 30-day money-back guarantee. Full access. Risk-free. If you're not completely satisfied, you get every penny back.

Great question. Here's the honest short version:

  • Senja charges $29–$59/month. Over 3 years that's $1,044–$2,124. It has good AI sentiment analysis but no Chrome extension and 30 import platforms.
  • Testimonial.to charges $40–$80/month. Over 3 years that's $1,440–$2,880. Has a Chrome extension and 17 import platforms. No auto-sync.
  • Proof by Broadable™ costs $100. Once. Includes a Chrome extension, 50+ import platforms with auto-sync, 6 Wall of Love layouts, full team management with audit logs, unlimited workspaces, and deep analytics. No AI sentiment analysis yet — that's the honest gap.

After 4 months of using Proof, you've saved money compared to either competitor. After 3 years, you've saved between $944 and $2,780 — enough to reinvest into actual growth.

The $100 question — answered completely

Everything about how we charge (or rather, don't charge) for Proof.

There is no catch. $100 one time. Full stop.

Here's our thinking: the core problem of collecting, managing, and displaying testimonials was solved. There's no reason it should cost you $480–$960 a year indefinitely. Software should be priced like software — you buy it, you own it, you use it forever.

We make our money when customers buy. We grow when those customers tell others. That model aligns our incentives with yours — we want to build something so good that you recommend it, not trap you in a subscription you feel guilty cancelling.

No monthly fees. No annual renewals. No price increases. No "standard vs pro" tier games. One price. Everything included.

Everything. No tiers. No feature locks. Here's the full list:

  • Text testimonial collection forms (unlimited)
  • Video testimonial collection forms (unlimited)
  • In-browser video recording for customers
  • Auto-transcription of all video testimonials
  • Approval and decline system with bulk editor
  • Chrome extension for capturing testimonials anywhere
  • 50+ platform integrations with full auto-sync
  • CSV bulk import
  • Wall of Love with 6 layout options
  • Text highlight feature
  • All widget types (carousel, grid, single quote, popup, video wall, compact list)
  • Team management with role-based permissions and audit log
  • Unlimited workspaces
  • Full analytics dashboard
  • Custom domain for Wall of Love
  • White label (remove Proof branding)
  • GDPR compliance
  • Lifetime updates

The price may increase in the future as we add more features and the platform matures. However, if you buy today at $100, that is your price forever. You are grandfathered into every future feature, every update, every improvement — at the price you paid today.

Early buyers always get the best deal. The price only goes up. It never goes down.

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover), PayPal, and other local payment methods depending on your region. Payment is processed securely through Stripe — one of the world's most trusted payment processors. Your card details are never stored on our servers.

Yes. 30-day money-back guarantee. If you purchase Proof and within 30 days you decide it's not right for you — for any reason — email us at [email protected] and we'll process a full refund immediately. No interrogation. No partial refund. No store credit. Your full $100 back.

We built this guarantee because we believe in the product. If you don't love it, you shouldn't keep paying for it — even if it was just once.

Here's the thing — you don't need multiple licenses. One $100 purchase gives you unlimited workspaces. An agency with 50 clients creates 50 workspaces, all under one account. No per-client pricing. No seat limits. One payment covers your entire operation, regardless of how many clients you manage.

This alone saves agencies thousands of dollars compared to per-seat or per-project pricing from competitors.

Absolutely. A full invoice is automatically generated and emailed to you immediately after purchase. You can also access and download all billing history from your account dashboard at any time. If you need a custom invoice format for your accounting team, reach out to us at [email protected] and we'll sort it.

Since there's no subscription to cancel, your account doesn't "expire." You paid once — you have access forever. But if you ever want to leave, you can export all your testimonials (text, video, metadata) in full before closing your account. Your data is yours. We don't hold it hostage.

$100 once. Everything included.

No subscriptions. No feature locks. No surprises. Just lifetime access.

What does Proof actually do?

Detailed answers on every feature — so you know exactly what you're getting.

The Wall of Love is a hosted, public-facing page that displays all your approved testimonials in one beautiful layout. Once you approve a testimonial in your dashboard, it appears on your wall instantly. You can share the URL directly in emails, proposals, social media, or your email signature.

You can also embed the entire Wall of Love on your website as a section — visitors see it as part of your site without knowing it's powered by Proof. We offer 6 distinct layouts to choose from: Masonry Grid, Single Column, Horizontal Carousel, Featured Grid, Video Wall, and Compact List.

The highlight feature lets you select specific phrases or sentences within a testimonial and mark them for visual emphasis. When displayed on your Wall of Love or in widgets, those highlighted sections appear in a different color or with a background treatment — drawing the reader's eye to the most conversion-critical part.

Most people scan testimonials rather than read them. A customer might write 150 words, but the sentence that will close a sale is buried in the middle. Highlighting pulls that sentence to the foreground. Same testimonial — three times more effective.

Proof includes a full analytics suite — something that competitors either don't offer or lock behind expensive tiers. You get:

  • Widget impressions — how many visitors saw each embedded widget
  • Engagement tracking — did they interact? Scroll through a carousel? Click to expand?
  • Per-testimonial performance — which individual testimonials are getting the most engagement
  • Video play analytics — play count, average watch duration, drop-off points
  • Collection form conversion — how many people visited your form vs. submitted
  • Source performance — which import platform produces your highest-performing testimonials
  • Time-series reporting — compare any custom date range
  • Data export — download all analytics for client reporting or internal tracking

Yes — and this is by design. Every testimonial that comes in, whether submitted through your collection form or imported from an external platform, goes into a pending queue first. Nothing goes live on your Wall of Love or widgets until you explicitly approve it.

Before approving, you can make light edits — fixing typos, cleaning up formatting, trimming excessive length — while preserving the customer's authentic meaning. You can also add internal notes visible only to your team, and add tags for filtering and organization.

Fully. Customers can record video testimonials directly in their browser — no app download, no account creation, no technical knowledge. They click your collection link, grant camera access, record up to 2 minutes, watch playback, and submit. Works on desktop and mobile.

Customers who prefer to upload an existing video can do that too. All videos are hosted by Proof — you don't need Vimeo, YouTube, or any other service. Every video is automatically transcribed so you can search across your entire video library by keyword in seconds.

Yes. You can configure any collection form to automatically deliver an incentive after a customer submits. This could be a discount code, a bonus resource, a free gift, or any other reward. The delivery is fully automated — the customer submits, the reward goes out, and the testimonial lands in your dashboard. You're hands-off throughout.

Proof includes six distinct widget types, each optimized for a different context:

  • Horizontal Carousel — auto-rotating, ideal for homepage hero sections
  • Masonry Grid — dense visual wall, best for dedicated testimonial pages
  • Single Quote — one powerful testimonial, best near pricing CTAs
  • Popup / Floating widget — appears after scroll depth or time on page
  • Video Wall — thumbnail grid of video testimonials that play inline
  • Compact List — minimal text-first list, perfect for blog posts and sales letters

All widgets are fully customizable (colors, fonts, borders, spacing) and mobile responsive. Embedding is a single copy-paste — no developer needed.

No. Proof widgets are built lightweight. They load asynchronously — meaning they don't block your page from rendering. Video testimonials use lazy loading (they only load when scrolled into view). In typical tests, a Proof widget adds less than 0.3 seconds to page load time. Your Core Web Vitals stay clean.

Completely. Every element of Proof — collection forms, widgets, Wall of Love pages, the dashboard itself — adapts seamlessly to any screen size. Your customers can record video testimonials from their phone in one tap. Your Wall of Love looks as sharp on a mobile browser as it does on a 27-inch monitor.

How do I get customers to actually submit?

Everything about the collection process — forms, friction, reminders, and response rates.

Your collection form lives at a unique public URL. You can share it anywhere — paste it in an email, add it to your thank-you page, drop it in a WhatsApp message, post it on social media, include it in your onboarding sequence, print it as a QR code on packaging, or embed the form directly on your website.

For automation, connect Proof to your email tool via native integration or Zapier, and trigger a testimonial request automatically when a customer hits a milestone — a purchase, a course completion, a subscription anniversary, a positive NPS score.

Absolutely not. This is a core design principle. Your customer clicks your link, they land on your branded collection page, they fill it in or record their video, and they hit submit. No sign-up. No password. No app download. No verification email. Nothing that adds friction between their good intention and the submitted testimonial.

Friction kills testimonial completion rates. We removed all of it.

Yes. Proof can send automated follow-up reminder messages to people who clicked your collection link but didn't complete their submission. Most people who abandon aren't opposed — they just got distracted. A well-timed reminder typically increases submission rates by 15–25%.

The questions you write are the single biggest factor in testimonial quality. Vague questions produce vague answers. Here are proven questions that generate conversion-driving testimonials:

  • "What was your biggest challenge or frustration before you found us?"
  • "What specific result or outcome have you seen since using [product]?"
  • "What surprised you most about the experience?"
  • "Who would you recommend this to, and why?"
  • "If you could sum up your experience in one sentence, what would it be?"

Proof's form builder lets you write any questions you want, making it easy to gather testimonials that speak directly to your prospect's specific objections and aspirations.

Yes. The video collection form supports both in-browser recording (webcam or mobile camera) and direct file upload. Customers who already made a video on their phone, in Loom, or in any other tool can upload the file directly. This removes any barrier for customers who prefer to prepare something in advance.

Unlimited. You can create as many collection forms as you want, each with different branding, questions, and settings. A form for your SaaS customers, a different form for your course students, a video-specific form for your flagship product, a text form for quick post-purchase feedback. Each form has its own URL and its own inbox.

Connect Proof to your email tool or CRM via a native integration or Zapier. Set a trigger — for example, "customer completes onboarding" or "subscription reaches 90 days" — and map the action to "send testimonial request email." From that point on, every qualifying customer automatically receives a request. The form URL is embedded in the email. Submissions flow into your Proof dashboard without you touching anything.

This is how serious businesses build a systematic, compounding library of social proof rather than occasionally chasing it manually.

How does importing from 50+ platforms work?

Bring every existing review and testimonial into Proof automatically.

Proof connects to 50+ platforms across every major category. Key ones include:

  • Review platforms: Google Reviews, G2, Capterra, Trustpilot, Yelp, Clutch, GetApp, TripAdvisor
  • Social media: Twitter/X mentions, LinkedIn posts & recommendations, Facebook Reviews, Instagram mentions, Reddit
  • E-commerce: Shopify, WooCommerce, Amazon, Etsy
  • App stores: Apple App Store, Google Play Store
  • Professional: Product Hunt, Upwork, Fiverr, Toptal
  • Learning: Udemy, Teachable, Kajabi
  • Booking: Booking.com, Airbnb, Thumbtack
  • Video: YouTube comments, Vimeo

The full updated list is available on our Integrations page.

Auto-sync means you connect a platform once, and Proof monitors it continuously. Every time a new review appears on that platform, it automatically appears in your Proof dashboard — no manual import, no remembering to check, no notifications you have to act on.

For example: connect your Google Business profile, and every new Google review lands in your Proof inbox within minutes of being posted. You review it, approve it, and it's on your Wall of Love. The whole process is automated except for your editorial approval — which is intentional. You stay in control of what goes public.

Install the Proof Chrome extension from the Chrome Web Store. As you browse the internet and encounter positive comments about your brand — a tweet, a LinkedIn post, a Reddit thread, a YouTube comment, a review on any website — activate the extension with one click.

Choose "Save text" to capture the text content (name, photo, and source platform are captured automatically where possible), or "Take screenshot" to save a visual capture. Either way, it's instantly in your Proof dashboard. From the extension popup, you can immediately add it to your Wall of Love without even opening the dashboard.

Yes. Download the Proof CSV template from your dashboard, map your existing data to the correct columns (name, company, testimonial text, rating, date, photo URL), and upload the file. Proof imports all records simultaneously. A library of 200 testimonials that was scattered in a spreadsheet becomes organized, tagged, searchable, and embeddable in minutes.

Yes. Proof connects natively with a range of CRM and marketing tools, and via Zapier it connects to virtually anything. Specific native integrations include tools for email marketing, CRM, and e-commerce platforms. The Zapier integration allows you to trigger testimonial requests from any tool in your stack — GHL, HubSpot, ActiveCampaign, ConvertKit, Klaviyo, and more.

Proof widgets and Wall of Love pages embed perfectly in GoHighLevel landing pages and funnels using a standard HTML embed code block.

No limits. Connect as many platforms as you have a presence on. Run auto-sync from all of them simultaneously. Import as many testimonials as you collect. We don't cap your connections, your import volume, or your testimonial count. The $100 covers everything — including your entire future growth.

How do I show testimonials on my website?

Everything about embedding, customization, and making your social proof look stunning.

From your Proof dashboard, select the testimonials you want to display, choose your widget type and layout, customize the appearance, and copy the embed code. Paste that code into your website's HTML wherever you want the widget to appear. That's it.

Works on: GoHighLevel, WordPress, Webflow, Shopify, Squarespace, Wix, Kajabi, ClickFunnels, and any other platform that accepts HTML embed codes — which is essentially everything.

Fully. Every widget is customizable: background color, card background, text colors, border color and radius, font size, star rating visibility, customer photo display, company name, date, and more. You can match your exact brand palette precisely. Changes reflect immediately in the live preview before you copy the embed code.

White labeling is included — no Proof branding appears on your widgets or Wall of Love unless you want it to.

Yes. Your Wall of Love can be hosted on your own domain (e.g., love.yourbrand.com or yourbrand.com/proof) instead of a Proof-branded URL. You point your DNS to Proof's servers, and the page serves from your domain with your SSL certificate. Setup takes about 5 minutes and is fully documented in the help center.

Absolutely — and this is where the tagging system becomes powerful. You tag testimonials by product, use case, audience, or any custom category. When creating a widget, you filter by tag to show only the testimonials relevant to that page. Your pricing page shows testimonials about ROI and value. Your features page shows testimonials about specific capabilities. Your homepage shows your best all-rounders. Every widget is independent and fully configurable.

Unlimited. Create as many widgets as you have pages. Embed them anywhere. There are no limits on the number of widgets, the number of embed locations, or the number of page views those widgets receive. The $100 covers all of it.

Yes. Widgets are live-connected to your Proof account. The moment you approve a new testimonial and add it to a widget, it appears live on your website within seconds — no re-embedding, no code updates, no developer needed. Your social proof stays fresh and current automatically.

Built for teams and agencies

How Proof handles multiple users, clients, and brands.

There are no seat limits. Add your entire team — marketing managers, content writers, account managers, VA assistants — without paying per seat. Role-based permissions let you control exactly what each team member can see and do: Admin (full access), Editor (manage testimonials and widgets), or Viewer (read-only access to the library and analytics).

Create a separate workspace for each client. Every workspace is a completely isolated environment — its own brand settings, testimonial library, collection forms, Wall of Love, integrations, and analytics. Client A's testimonials never appear in Client B's workspace. You switch between workspaces with one click from the sidebar. No logging out. No separate accounts.

One $100 payment covers unlimited client workspaces. Compare that to any per-seat or per-project competitor pricing and the savings are enormous.

Every action taken in your Proof account is logged with a timestamp and the team member's name: who approved which testimonial, who edited what, who added which integration, who created which widget. This gives agency owners and team leaders full visibility and accountability without needing to manually track anything.

Yes. You can assign team members to specific workspaces, keeping them focused on the clients or projects they're responsible for — and completely blind to workspaces they shouldn't have access to. This is essential for agencies managing testimonials for clients in sensitive industries.

Yes. You can invite a client as a Viewer or Editor on their specific workspace. With white labeling enabled, they see a branded experience without any Proof branding — making it seamless to present as part of your agency's service offering.

Is my data — and my customers' data — safe?

Security and privacy matter deeply to us. Here's exactly how we handle it.

All data stored in Proof is encrypted at rest using AES-256 encryption. All data in transit is protected with TLS 1.3. Our infrastructure is hosted on enterprise-grade cloud providers with redundant backups running daily. Access to production systems is strictly role-controlled with multi-factor authentication required.

Yes. Proof is fully GDPR compliant. We only collect data necessary to provide the service, we never sell user data to third parties, data is stored in compliance with EU regulations, and customers can request deletion of their data at any time. Our privacy policy is written in plain English — not legal jargon designed to obscure what we actually do.

Proof's collection forms include a clear consent checkbox that customers must acknowledge before submitting. The consent language is customizable so you can match your specific legal requirements. For testimonials imported from external platforms, the original platform's terms govern that consent — you are responsible for using third-party content in accordance with those platforms' policies.

Your payment is processed entirely by Stripe — one of the world's most trusted payment processors, used by millions of businesses globally. We never see or store your credit card details. Stripe handles all card data in a PCI DSS Level 1 certified environment. Since Proof is a one-time payment, there are no recurring charges and no stored card on file after the initial transaction.

We build for the long term, but we believe in giving you control regardless. You can export your full testimonial library at any time — all text content, all video files, all metadata — in portable formats. Your data is never locked in. We also maintain a data escrow arrangement so that customer data remains accessible through a transition period in any worst-case scenario.

What happens after I buy?

How we support you, update the product, and stay in your corner long-term.

Email support with a 24-hour response guarantee, Monday to Friday. We also maintain a detailed help center with step-by-step guides, video walkthroughs, and troubleshooting articles covering every feature. Weekend messages are replied to first thing Monday. You'll always reach a real human — not a bot and not an outsourced support agent reading from a script.

Yes. Your $100 purchase includes lifetime updates. Every new feature we add, every integration we build, every improvement we ship — you get it automatically, at no additional cost. We are actively building and shipping improvements regularly. New integrations, new widget types, new analytics capabilities — all included for early buyers at the price they paid.

We build based heavily on customer feedback. Current items actively in development or planned include: AI-powered sentiment analysis and theme extraction, social media image and video generation from testimonials, more native CRM integrations (HubSpot, Salesforce), A/B testing for widget placement, mobile app for iOS and Android, and expanded analytics with conversion attribution.

Customers can vote on features and see the roadmap directly in the product. Your voice shapes what gets built next.

Reach out directly at [email protected] or use the contact form on our Contact page. We reply personally within 24 hours. No support tickets. No queues. No bots. Just a real answer from someone who knows the product inside out.

Email us at [email protected] — we typically reply within a few hours, not 24.

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